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Common Reasons Executives Give Up on Coaching
Providing
coaching is widely accepted as a solution for
helping leaders succeed in their role and
improve their performance. For many executives, it works, but for
others, it doesn’t.
Why do some executives give
up on coaching programs?
Executive coaching allows companies to take
advantage of leadership resources and talent.
Coaching is not restricted to helping problem
leaders. It is designed to appeal to top
performers, who often seek it out anyway, and is
a great opportunity to any employee wishing to
grow. It is offered by companies and
organizations that value their management and
employee growth potential. Yet sometimes, for
some individuals, coaching programs just don't
work. Why?
Some leaders do well as long as it’s business as
usual, but do not respond well to change. They
lose motivation and cannot stay with the
program. Marshall Goldsmith is an executive
coach who has worked with many Fortune 100
leaders. She gives several reasons why some
leaders give up, even if they have a competent
coach.
First, some characteristics of a leader is that
he likes to take ownership of a project and
responsibility for making decisions. If an
executive feels like coaching is being imposed
upon him, or that it is just a casual process
that he must try out, the coaching process is
less likely to work. A leader might relate to
coaching as game playing and have no real
commitment to serious learning. If so, the
company has to discontinue the process for the
good of the company and the coaching profession.
Second, as goal setters, executives naturally
tend to underestimate the time required to
accomplish an aim. Leaders who are busy and
impatient can be even more sensitive to the
clock than anyone else. An executive may simply
feel that he doesn’t have time for the coaching
process, even if he thinks it may be valuable.
Third, executives may think coaching should be
fast, simple, and quickly over and done with.
They may give up when they discover it takes
work as well as time and commitment. Making
long-term changes in leadership effectiveness
takes effort. It can be very challenging to get
an opinionated executive who is very busy to
stop what he is doing and listen patiently,
especially if the coach is saying something he
doesn’t want to hear!
Fourth, distractions come up, especially for
executives. Leaders not only tend to
underestimate the amount of time and work the
coaching process will take, but also the effect
that distractions and goals competing for their
attention will have. Leaders should plan as much
as possible in advance for distractions. By
setting realistic expectations for change, they
will be less likely to reject the coaching
process.
Fifth, leaders like action and instantaneous
results. They tend to be disappointed when
achievement doesn't quickly translate into
practical terms. While they may be able to
achieve the goals set in coaching, these
achievements don’t help them achieve direct,
concrete goals. For example, skills improvement
doesn’t mean certain recognition, a promotion,
securing short-term profits, or making sales.
The skills have to be applied to real goals to
make such things happen. Leaders like to
materialize concrete results as soon as possible
and not spend time talking.
Sixth, learning and maintaining new behavior is
tough, especially if you’re on the run, and
maybe even on a roll, and what you’ve already
been doing for years seems to be working just
fine. Leaders do not always recognize that
professional development is an ongoing,
life-long process. Once a leader has achieved a
goal, it is difficult for him to incorporate
changes. Leadership is necessarily involved in
changing relationships, and long-term effort is
required to maintain positive relationships.
Since coaching requires a willingness to open
up, be vulnerable, and explore new perspectives,
including self-exploration, it’s easy to see why
the process can be daunting to leaders. It is an
exhilarating process for the adventurous who
embrace it and commit themselves to growth, but
the coaching process has an element of
unpredictability about it that some leaders may
shy away from. By definition, a leader is the
person in charge. He controls things. But
coaching is an exciting interpersonal journey,
unlike a course in management or academic
theory. In a coaching session, there’s no
telling what may come up. This can be scary to
an executive whose job it is to keep things
under control.
Over time, coaches and their clients form strong
bonds. Trust, openness, and confidence grows and
results in achievement. For coaching to work,
the bond must be firm and the coaching program
must operate with clear rules.
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